PetflowReviews of petflow.com

This account was supposed to be closed as it is fraudulent. Still getting emails for it. Looks like their purchase went though. Please close this account.

My e mail is bein used through your website without being verified by myself. I am not using your website at all.

My account was hacked and charges were made. Then i was told 3 times they restarted my autoship but never did and then locked my account. Meanwhile im expected my dogs food that i can't get around town

There is a glitch in your system. My account kept going to auto fill even though I cancelled it back in 2020. I should not have a problem now that I asked to have my account deleted.

My order was canceled. I wasn't notified. When I called to find out why I was told it was flagged as fraud due to the quality in my order. I explained it was not fraud, it was less than a month of food for my two dogs, I was told they would reach out to the team that blocked the order and respond to me in email with an update on my order. I never got an email, an update, or the items I ordered. Worst customer service experience I've had the misfortune to deal with.

My login was hacked and a fraudulent order was placed using my account. Even after I asked Petflow to cancel the order and fully delete my account, they still sent me a request to review the order on Trustpilot. Seriously?

The Order are getting canceled

Even though I have complained before Petflow continues to package two 30lb bags of food on one box resulting in Gedex the carrier to drop the box and the contents inside burst open.