PetflowReviews of petflow.com

I have sent in the prescription several times and my order still has not been filled. It is way too time consuming.

I haven’t received the order after two weeks, and I haven’t received a reply from the help desk about when it’s coming.

Your website is very intrusive and hard to navigate, all I wanted to do was look up availability, choose and pay. It invariably brings up prior views, goes all over, even signed me up for recurring deliveries. Decided to leave and shop somewhere else.

I already reported that this is my email not Dale Leonard's. I was told that Dale's account was removed from your records. Please remove my email from your records. Thank you, D Beatson

Constant account hacks. I would be recommend.

My account was hacked and my credit card information was mixed in with at least one other stranger’s information. When I advised Petflow about the problem I was merely told I had been the victim of some outsider’s actions and to start a new account with a different email address. Petflow took no responsibility and offered no assistance. Needless to say this gave me no confidence in Petflow and I will no longer trade with your company.

I tried ordering dog food twice and both my orders were cancelled for some reason. Never received an email saying it was canceled just never reviewed the package and had to log onto my account and check what was going on both times. Ended up having to get dog food that my dog has never eaten because she ran out of dog food. Terrible experience.

I placed an order and with no explanation or email, they canceled it. I logged on to my account to see why it was taking so long to deliver and it just said order canceled. I called customer support and waited on hold for 30 minutes and then it just hung up on me. Worst customer service ever.