CARL A.
Product was great but delivery took 4…
Product was great but delivery took 4 days. To long for the premium price

Petflow was founded in 2010 with one thing in mind: to make it easier for pet parents everywhere to get the highest quality foods around at great prices. We carry nearly 150 brands of the finest dog and cat food, treats and more, and ship them directly to your doorstep on a convenient Auto-Ship delivery schedule.Based in Pennsylvania with teams and facilities on both coasts, our talented staff are dedicated to providing our customers with the best service possible. Life is full of challenges, but we think that keeping your pantry stocked with pet food shouldn't be one of them! Keeping pets all across the country happy and healthy is our core mission.
Petflow (petflow.com) has 57,206 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Showing 5,166 reviews with 4 stars · Clear filters
CARL A.
Product was great but delivery took 4 days. To long for the premium price
Lynne R.
You usually deliver quite quickly but this took a week. In addition, there was just one sheet of brown paper and many of the cans were dented.
SUSAN W.
The Instinct dog food is great. Howeer the Fedex shipping sucks. The package sat on the truck for 2 days being listed as out for delivery, as common occurrence. I would order from Petflow more if they did not use Fedex.
Victoria
I wish you could get expiration dates on products before they ship especially on auto ships?
RACHEL S.
Fast delivery and quality product. Damage that required disposal of some product but unclear if result of shipper or not.
MARY
Good selection and prices during a difficult time but I was disappointed that two items I ordered turned out to be out of stock but that was not indicated at the time I placed the order. I only found out later when the in-stock items were shipped and as a result I missed out on the chance to order the other items elsewhere, where they were in stock but now are out. Other than that it was a positive experience,
JESS O.
I love Petflow's selection and mission. Please try to have your shipping times better reflect how long it will take. With the supply chain issues, it would be better to say a package will arrive later and be happily surprised if it arrives early vs. saying it will arrive early and it is always late.
Persefini A. R.
PetFlow’s shipping was quick and efficient. I love that my order is helping others in need. I’m glad that my pets’ food and supplements are available through Pet Flow. The only thing I ask is to add Merrick Canned Dog food with healthy grains.