hazel
Excellent customer service when something goes wrong.
Once you know what your pet likes you can order easily and PetFlow is very reliable.

Petflow was founded in 2010 with one thing in mind: to make it easier for pet parents everywhere to get the highest quality foods around at great prices. We carry nearly 150 brands of the finest dog and cat food, treats and more, and ship them directly to your doorstep on a convenient Auto-Ship delivery schedule.Based in Pennsylvania with teams and facilities on both coasts, our talented staff are dedicated to providing our customers with the best service possible. Life is full of challenges, but we think that keeping your pantry stocked with pet food shouldn't be one of them! Keeping pets all across the country happy and healthy is our core mission.
Petflow (petflow.com) has 57,206 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing
Pet Stores · York, Pennsylvania
Excellent

Pet Stores · Mount Joy, Pennsylvania
Excellent

Pet Stores · Pipersville, Pennsylvania
Excellent
Pet Stores · Hazle Township, Pennsylvania
Excellent
Showing 5,166 reviews with 4 stars · Clear filters
hazel
Once you know what your pet likes you can order easily and PetFlow is very reliable.
Denise
I love pet flow Tobee gets a goodie box once a month I swear her knows it for him Perferably though i wish they would put better toys in the box though. other wise its GREAT
Lisa
I just ordered some lights that flash & hook on collar. Overall they were good I ordered 6 all worked but one. To much trouble to return one! Overall I was happy with them.
Melissa
The boxes are great! My dogs loves their treats and toys... wish the boxes are filled according to how many dogs u have... they fight over the one toy!!! They love the treats!
Jane
This is a pretty good way to get your pet food, delivered to your door. In the case of a cat that needs the urinary diet, one has to order and then go pick up at the vets, and they don't necessarily always have enough of it! This way you know you will never run out... As for packaging, the delivery trucks are brutal and I see PetFlow has added another liner in the box to prevent cans from denting and popping open, which had been a problem in the past.
Josie
Living in Minnesota greatly effects delivery in the winter. The canned food was frozen sitting on my steps when delivered. And some of the cans were dented. I might have to rethink using the Petflow service although not the company's fault. Just might not be workable where I live in winter.
Roberta
I have enjoyed really fast shipping. I did get a few badly dented cans on my last shipment and not sure how to handle that. Will not feed those to my cats.
Thomas
The only reason I gave 4 stars instead of 5 is because sometimes I will put things in my cart and then place the order, but when the order comes some of the things I put in my cart did not arrive with the order and there is never an explanation as to why they did not send it. I am never charged for the missing items, but I find it annoying that I did not recieve what I ordered without an explanation. Overall I am very happy with PetFlow.com.