Theresa
A great service - convenient, on-time, no-hassle
I love the convenience of not ever having to go get dog food. I have had two issues: 1) the dog food I ordered was temporarily not in production due to a fire (not PetFlow's fault), but instead of letting me know that was the issue, I kept getting a "back order" message. It wasn't until I asked via email that I was told of the fire. 2) I changed my frequency to every 3 weeks instead of every 2, but the orders kept coming. So I'm not sure if the change really happened? Or if it just takes a while to initiate?



