Melissa E.
Expected faster delivery
Got what I ordered and some trial size packages of food. That was nice. I just expected it to be delivered a bit faster.

Petflow was founded in 2010 with one thing in mind: to make it easier for pet parents everywhere to get the highest quality foods around at great prices. We carry nearly 150 brands of the finest dog and cat food, treats and more, and ship them directly to your doorstep on a convenient Auto-Ship delivery schedule.Based in Pennsylvania with teams and facilities on both coasts, our talented staff are dedicated to providing our customers with the best service possible. Life is full of challenges, but we think that keeping your pantry stocked with pet food shouldn't be one of them! Keeping pets all across the country happy and healthy is our core mission.
Petflow (petflow.com) has 57,206 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Showing 5,166 reviews with 4 stars · Clear filters
Melissa E.
Got what I ordered and some trial size packages of food. That was nice. I just expected it to be delivered a bit faster.
Donna
Wasn't totally comfortable giving Bentley (my Australian Shepard) rawhide bones. Saw these advertised on Giant George's FB page and didn't think GG would post it if it wasn't a good product. Anyway, Bentley loves them and it keeps him busy for a while. Would have been a little happier seeing "U.S.A." on the wrapper instead of "Brazil". It's a good product at a great price. Bentley gives the Bully Sticks a "paws up"!
Melissa
My vet recommended your site as there was a great deal on some small dog limited ingredient dog treats! Shipping cost was very reasonable and my dogs loved the treats! Great deal at only $0.99 a bag! Only negative is that the website can be confusing and could potentially trick people into auto shipments if not careful.
TimJ
Easy ordering, good shipping rates but the Bison Bully Sticks that I ordered must have been taken from 3 month old bison calfs because they were smaller than any beef bully sticks that I have ever bought from other sources. Need to be more descriptive in regards to products.
Sharon
I called PetFlow with a question about a product. I quickly got ahold of a customer service rep, who was able to accurately answer my question. It sounded like he had received the same question a few times about an abivalent product description, which made me question why PetFlow hasn't fixed that, yet. My order arrived quickly, but the packaging was a bit crude. Effective, but crude. My order didn't fit into the box they had, so they put another box on top of it, upside down, and taped the 2 boxes together. This tells me that PetFlow is a newer site, with growth opportunity. I am very satisfied with the products and the customer service. Would definitely use them again!
channa
I give them a 4 star cause everything was great but they were a few $$ more on some of there stuff. I asked if they would match another online price and they said No. They were great with shipping, customer survice , nice discounts on something's. Nice people to talk to...!
Brandon
So far.. So good.. Just one order but everything went smoothly
Rachel
I got a coupon to use this site so it was a good deal in that sense. However, with shipping and inflated prices (my dog's food was $40 instead of the in-store usual of $32) it would be pricey to use a lot. I get that it would be convenient, though, for people with very little time or elderly.