EILEEN D.
Great food
Great food, delivery and happy with Petflow!
Response from PetflowNov 5, 2025
We love hearing that! We’re happy you’re enjoying both the food and the delivery experience. Thank you for being part of the Petflow family!

Petflow was founded in 2010 with one thing in mind: to make it easier for pet parents everywhere to get the highest quality foods around at great prices. We carry nearly 150 brands of the finest dog and cat food, treats and more, and ship them directly to your doorstep on a convenient Auto-Ship delivery schedule.Based in Pennsylvania with teams and facilities on both coasts, our talented staff are dedicated to providing our customers with the best service possible. Life is full of challenges, but we think that keeping your pantry stocked with pet food shouldn't be one of them! Keeping pets all across the country happy and healthy is our core mission.
Petflow (petflow.com) has 57,206 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Showing 43,824 reviews with 5 stars · Clear filters
EILEEN D.
Great food, delivery and happy with Petflow!
Response from PetflowNov 5, 2025
We love hearing that! We’re happy you’re enjoying both the food and the delivery experience. Thank you for being part of the Petflow family!
Suzanne O.
Your website was easy to navigate, the product was of top quality, and it was shipped very quickly.
Response from PetflowNov 5, 2025
We’re so happy to hear you had such a smooth experience! Thank you for the kind words and for recognizing the quality and care we put into each order.
customer
Efficient and on time
Response from PetflowNov 5, 2025
We’re glad to hear your order arrived right on time! Thank you for choosing Petflow and for taking a moment to share your feedback.
Lenore B.
Your service is unbelievable. You got excellent prices and I always get my order within three days.
Response from PetflowNov 5, 2025
That’s such an amazing compliment, thank you! We’re thrilled that you’re happy with the pricing and quick delivery. It means a lot to have your trust and support.
Roger T.
On time shipping.
Response from PetflowNov 5, 2025
We’re glad to hear your order arrived right on time! Thank you for sharing your experience and for being part of the Petflow family.
Louann R.
Their prices are fair. They deliver on time.
Response from PetflowNov 5, 2025
We really appreciate that, Louann! It’s wonderful to know you’re happy with our pricing and reliable delivery. Thanks for choosing Petflow!
Paul S.
Petflow is great! There customer support is great! I have an AutoOrder for a specific dogfood that is not easy to find. My AutoOrder was on hold and I didn't receive new dogfood when I expected it. I sent them an email about it and they told me the product became temporarily unavailable, but they expected it soon. They fixed it and I now receive the product regularly, as expected. My AutoOrder has been good for over a year.... Did I say they are great??!!!
Response from PetflowNov 5, 2025
Wow, thank you for such a thoughtful review, Paul! We’re so happy our team was able to keep your auto-ship running smoothly and that you’re pleased with the support. We’re lucky to have you as a loyal customer!
Cathy
Ordering from Pet Flow is always easy and convenient.
Response from PetflowNov 5, 2025
We love hearing that! Making your experience simple and convenient is exactly what we aim for. Thank you for sharing and for choosing Petflow!