PetflowReviews of petflow.com

delivery times have gotten worse.

Package was never delivered (10 days after order)

The shipping is literally always late. I know that is out of your control but it would be worth talking to fed ex about it. Im sure you are losing return business.

They canceled an order without telling me, and when I sent an email asking what happened, the response was a little on the snarky side. I asked a follow up question and never received a reply. I thought I'd try this out, but it's not worththe headache and rudeness. I'll never stray from Chewy again.

I needed a prescription food you say you stock. Your instructions were to mail the prescription in. This seems bazaar in the online world. After a few days you emailed me saying that I could email a scanned in image of the prescirption. Why didn't you provide this right up front? I went back to my old online provider who accepts scanned in images - as part of the process.

First, Petflow shipped my product to the wrong address, even though they confirmed via email and text that the address would be updated to the correct address for the shipment. Secondly, do not rely on their autoship -- they have constant delays so it is not dependable-- like everything else about their company. Their workers demonstrate incompetence and their access to products is unreliable. Some items may be cheaper on Petflow, but you pay a worse price in other ways.

I never received the order.

They are still bothering my vet for a prescription on an I order I canceled. Annoying.