PetflowReviews of petflow.com

I thought it took to long to receive my order.

First shipment of dog food was good. Second shipment had the wrong food shipped.

You asked so even though I know it is horrid times to expect our shipments to to be filled 100%, because it was my dog’s only source of food and not to be notified, until shipment day you didn’t have it, wasn’t what I would have expected. Notification so I could find it elsewhere ahead of time is what I except. You still didn’t have it the next 2 auto shipments so I have discontinued your services for his food.

Normally I am very happy with PetFlow with the exception of some packaging missteps. This time it just took too long to get here but everything else was good. Not sure if that was due to the shipping issues the country is having now or if it was internal by shipping out later than usual. Otherwise good!

I didn't get the flavor cat food I ordered - it's my cat's favorite, and the reason I ordered from you.

Happy with the product however when I ordered it said it would ship immediately and 2 days later it finally shipped. I needed the dog food and with that 2 day delay it made me go purchase a smaller bag to get me through.

Until now, I have had no issues with PetFlow - order food for dog - dog food delivered promptly. This time, I ordered the dog food as usual, and have waited, waited waited for it to be delivered. Three days after getting this request for a review, I have FINALLY gotten an e-mail stating that my food has been shipped. Apparently, it was shipped on the 11th, no indication when I should expect delivery. This is not good, it has literally been WEEKS since placing my order, at the time there was no indication that it was out of stock, or back ordered, etc. Luckily, I do not wait until the last minute to reorder food, but today my husband stated that that we only had about a weeks supply left and when was the next bag due to arrive. Not happy......

Would not accept a copy of the prescription for medications. Wanted it MAILED! Caused further delays. Other online firms don't require this.