Charlene R. G.
I went with PetFlow for our dog's food…
I went with PetFlow for our dog's food because they had the cheapest shipping rate. My surprise was although it was the cheapest it was also the fastest.

Petflow was founded in 2010 with one thing in mind: to make it easier for pet parents everywhere to get the highest quality foods around at great prices. We carry nearly 150 brands of the finest dog and cat food, treats and more, and ship them directly to your doorstep on a convenient Auto-Ship delivery schedule.Based in Pennsylvania with teams and facilities on both coasts, our talented staff are dedicated to providing our customers with the best service possible. Life is full of challenges, but we think that keeping your pantry stocked with pet food shouldn't be one of them! Keeping pets all across the country happy and healthy is our core mission.
Petflow (petflow.com) has 57,206 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Showing 43,824 reviews with 5 stars · Clear filters
Charlene R. G.
I went with PetFlow for our dog's food because they had the cheapest shipping rate. My surprise was although it was the cheapest it was also the fastest.
C B.
Ordering was very easy and they had a much quicker processing time than other places. Customer service was very friendly.
VICKIE B.
My latest order of two 15 pound bags of Fromm dog food arrived in a box that had been badly damaged and the top bag of food had a four inch slash in it. Dog food had leaked out all over my porch and entryway and, no doubt, in the FedEx truck! Pet Flow immediately sent me another bag of food which arrived in good condition.
GLO W.
My dog food order always arrives exactly when promised and that assurance is why I have been a PetFlow customer for such a long time.
KATHERINE S.
Have been getting my dog food auto shipped for many years! I am very pleased with the delivery. Always on time and always in perfect condition. I have not ever experienced a problem!
JANE
Excellent Customer Service and Customer-Friendly policies. I had ordered Ver Diet food for my cat. I used 1 can out of the case and it turned out that my cat was allergic to the food. OI called Petflow Customer service to see if there was someplace local I could return the remaining cans in the case and they said not to worry...they credited my account with the purchase price (minus the 1 can I used). Excellent! So I immediately purchased more food, one that I know would be ok for my cat. I'm very happy. JT
Krissy
Fast service and delivery. I had emailed customer service and they responded quickly.
Noella
Everyone was out of a particular flavor of the food my kitties really like. I added my name to be notified when it was back in stock and they did that promptly. My order experience was wonderful ... everything I ordered came thru promptly and in good order. Can't ask for better service.