NATE D.
I’ve tried to order twice and even…
I’ve tried to order twice and even texted a couple times. Still no order.

Petflow was founded in 2010 with one thing in mind: to make it easier for pet parents everywhere to get the highest quality foods around at great prices. We carry nearly 150 brands of the finest dog and cat food, treats and more, and ship them directly to your doorstep on a convenient Auto-Ship delivery schedule.Based in Pennsylvania with teams and facilities on both coasts, our talented staff are dedicated to providing our customers with the best service possible. Life is full of challenges, but we think that keeping your pantry stocked with pet food shouldn't be one of them! Keeping pets all across the country happy and healthy is our core mission.
Petflow (petflow.com) has 57,206 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Showing 3,198 reviews with 1 star · Clear filters
NATE D.
I’ve tried to order twice and even texted a couple times. Still no order.
LEONARDA M.
STILL WAITING ON THE REST OF MY THINGS U GIVE ME A DATE BUT I don't
ANDREA B.
We NEVER received our order nor did we receive a refund Most disappointing
KLite
Bag of dog food ripped on arrival. Terrible packaging! I will be disputing the charge if a full refund isn’t offered. Usage for my dog and the heavy ripped bag of food must be discarded for safety.
HS
Orders are continuously late, despite offering 1-3 day shipping (it usually takes 3 days just for order to be processed and ship out from the warehouse)mCustomer service was supposed to ship out an overnight replacement order for food that was about to run out and the replacement is still not here (it's scheduled to arrive a full 10 days after the "overnight" order). This has now happened 3 times in a row and I won't be ordering from Petflow again.
dave M.
Ordered dog food and 5 days later no shipment no contact. Have to call to cancel order and delete your payment method. Pretty much a fake joke site.
Vivian P.
Always a problem.
AMANDA G.
Shipped from Nevada to Ohio then back to California. It took 10 days to get the food