TARIA
Good company, but slower shipping compared to other online pet stores
I would buy from Petflow.com again, but only if I was not in a hurry to get my purchase as I am used to the 2 day shipping for $4.95 that other online pet company's offer.

Petflow was founded in 2010 with one thing in mind: to make it easier for pet parents everywhere to get the highest quality foods around at great prices. We carry nearly 150 brands of the finest dog and cat food, treats and more, and ship them directly to your doorstep on a convenient Auto-Ship delivery schedule.Based in Pennsylvania with teams and facilities on both coasts, our talented staff are dedicated to providing our customers with the best service possible. Life is full of challenges, but we think that keeping your pantry stocked with pet food shouldn't be one of them! Keeping pets all across the country happy and healthy is our core mission.
Petflow (petflow.com) has 57,206 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Showing 5,166 reviews with 4 stars · Clear filters
TARIA
I would buy from Petflow.com again, but only if I was not in a hurry to get my purchase as I am used to the 2 day shipping for $4.95 that other online pet company's offer.
Jani
I have used Petflow for over a year now and normally have had satisfaction on the quick delivery. The past few times however have taken 7-10 days, and I know it is because of weather delays that can't be helped.
TERRI L.
I would reccomend Petflow to my friends because their bound to find a good quality item for their pets. What I dont like is not being told when I order that an item is on back order. I want to know if an items not available so I can order something else that is available.
GRACE
There were many inexpensive items. It was made pretty clear which food was made in the USA and that I really liked. I wish there was more free shipping offers. Also, I was not given an accurate delivery date and it took longer than most places for delivery; almost a week. Other than that I was fairly happy with my order.
ROBERT
After chatting for a few times we finally straightened out cost and delivery increments
DARLA K.
Pet Flow's price's are great, you can find great deals in the clearance section along with free shipping. I received a toy that was broken and Pet Flowed replaced it with a new one and paid for shipping. There was no charge! I would like to try Pet Flow's monthly home shipment for my pet. In addition to shipping me an order free of charge, I received coupons for $15 off on any auto ship order! Thank you Pet Flow for your professionalism.
Lynn
I am very pleased with how well this company sends out its orders. I feed a grain free food but because my dog gets bored with the same ol same ol, I have to change types regularly and cannot take advantage of the auto service. The only concern I have is that often I have to pay several dollars more for the food than if I got it from the local Petsmart or Tractor Supply.
Beverly
This is an awesome place to do your pet shopping. They are fast and on time with there orders. love them