PetflowReviews of petflow.com

The shipping box isn’t strong. And they package my dry dog food with the cans and the cans cut the dry food bag and it spills.

PetFlow's order fulfillment needs to be improved. It took 9 days for the food that I ordered to arrive, and that was *after* I called to see where it was and got the order prioritized for shipping. If you are truthful on your website whether the food is being shipped from the NJ or NV warehouses, then I can plan accordingly. I will not again wait several days only to find out that the NV warehouse has not yet even processed my MD order.

It's ok. It was shipped on June 1st and an email Tuesday said it'd arrive today Wed. After arriving here in Portland today at 5am, FedEx tracking said at 2pm that it's being delayed a day until tomorrow Thursday "because of weather". It doesn't affect me & I wouldn't care otherwise ... except that the weather has been GREAT the last few days. It hit 75 today with mostly sunny blue skies

Disappointed that an item was there to select as available only to find out it was not. P

I like using PetFlow and other sites which are similar. They are super convenient and reliable, however the cost of shipping stops me from only using their service.

Shipping is so slow compared to Chewy. I use Chewy whenever possible for that reason,

Fedex took more than a week to deliver. Usps is better, even the fedex tracking is not accurate and very slow or sometimes not even up to date

I love the fact they carry Fromms dog food, their web ordering works fine, and they deliver in a reasonable amount of time (Chewy is faster where I live). However, every time I have ordered dog food in cans, they come 25% badly dented. I don’t mean a little dent here and there that I would gladly ignore, but really look like they have been through a washing machine ride. You could never sell them in a store. In each order one can was dented so badly it popped open with dog food inside the case. Pet flow has been good to provide a credit for the popped open cans but seem to ignore the overall issue.