PetflowReviews of petflow.com

shipped from New Jersey, to Delaware, then to West Virginia and who knows where next to get to Michigan.

I should have just bit the bullet and bought our flea and tick junk at the vet! I order 2 packs of the front line flea and tick stuff for my little Jack Russell Terrior. It was like $34. for a 3 pack. When I opened my Fed Ex package I found a 3 pack to be used for kittens or cats and a pack for dogs 89 pounds or heavier. How did this happen? If it was 2 items that were the same that were wrong, then I would assume that I screwed up the order? Whatever the reason- I will not ever give them a 2nd chance to screw up one of my orders!

This was my first experience ordering from Petflow. I ordered 2 cases of special cat food that I am unable to buy at a store. The food arrived quickly but it was not packed well at all. The 2 cases were in a box without any protective wrapping and it was clear that the box took a beating during shipping. 6 of the cans of food were severely dented to the point that the seal had been broken on all of those cans. I was forced to throw them away. I WILL NOT order from this company again.

Normally we're pretty happy with our pet flow order, but this time my husband was left cursing afterwards. We bought a case of canned food and a very large bag of cat food. The bag was placed right on top of the case of food with no packaging put in between. So during shipping the bag of food was torn in an exact patern across the tops of the case of cans. My poor unsuspecting husband opened the box and the dry food went EVERYWHERE! We lost more than 3/4 of the bag of food. A very expensive pagaging mistake. In the future they should either be shipped seperately or padding should be placed between the bag and cans.

I have deliveries set up for every 8 weeks or more; another came in 2 weeks; no where to store this, no idea what to do with it..how do I return it without it costing me a fortune???

Selected an item, displayed properly during ordering process, different item recorded and delivered.

not worth my time

I ordered one time. Ordered dry cat food. They sent cans.