roy
i need my shirt
i still havent recieved my shirt and dont know how to get in contact with the company

Petflow was founded in 2010 with one thing in mind: to make it easier for pet parents everywhere to get the highest quality foods around at great prices. We carry nearly 150 brands of the finest dog and cat food, treats and more, and ship them directly to your doorstep on a convenient Auto-Ship delivery schedule.Based in Pennsylvania with teams and facilities on both coasts, our talented staff are dedicated to providing our customers with the best service possible. Life is full of challenges, but we think that keeping your pantry stocked with pet food shouldn't be one of them! Keeping pets all across the country happy and healthy is our core mission.
Petflow (petflow.com) has 57,206 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Showing 3,198 reviews with 1 star · Clear filters
roy
i still havent recieved my shirt and dont know how to get in contact with the company
Mary
I ordered one thing, they sent something else. No resolution, no nothing. Just that they will check with the warehouse. Last thing I heard. Never notified when the shipment went out either. Faster and more reliable sites out there. Very disappointed.
peggy
I purchased a toy for my dog (a good price I thought) AND $4.95 for S&H..I have tracked this purchase first to fedex and then to usps...it sat at fedex, nothing happens over the week-end, then finally made it to fedex destination city only to be handed over to the post office.. i could have driven 4 hours to a big city, had a nice day away and bought the toy and brought it home that night. in these days of free S&H, this is sad, especially asking me to rate something that has not been delivered yet...
Katie
I suppose you wanted me to write a glowing review, but I was supposed to receive my dogs' food on the 6th or 7th, but I didn't. Instead, I had to race to Petsmart after work yesterday and buy food. I haven't received any kind of notice from FED EX or PETFLOW about where my dogs' food is at this time. I have a very strenuous demanding job, and the reason I ordered pet food online was to give myself a little bit of a break in one area of my life. Instead, I'm going to have to get online and on the phone and try to find out where this whole operation broke down. I probably WILL NOT be trying this again. I'm very disappointed. Very very.
Sandra
I placed an order for my sister because she was sick and her cat was getting low on food and I didn't have the time to drive two hours to her home.. I put her shipping information in and submitted the order. The confirmation letter didn't mention where the order was being shipped nor did the email I received when the order shipped so imagine my surprise when I check the tracking information and find out they are shipping the order to the billing address(my home). I tried to call the company at 4:00p.m. on a Friday and I get a recording that says the office is closed so I have to wait until I receive the order and drive to my sister's home. I sent them an email and still have received no response...they have lost my business!!!!!!!
Irina
The experience wit Petflow was negative as only part of the order was shipped out! On top of that, their prices for Blue Baffalo are 10$ more and no free shipping compared to Petco.
Charlie
I recieved one bully stick and thought I was purchasing 5
Michael
Ordered dog food online and got delivery conformation email from FedEx (no signature required) but never got the package.