PetflowReviews of petflow.com

Dependable, well stocked with helpful phone assistance

First time shopper. Friendly knowledgeable efficient. Great service, fast delivery. I will be back.

Finally found a source for the Hills Prescription Diet Gluco Support MD dry cat food. I tried my vets, local pet stores, and Amazon. My vet suggested that I try you folks. Success! The food was in stock and shipped in a reasonable length of time. Happy customer and cat! Thank you. Apparently Hills had it on back order, so other places were “Out of stock” for extended periods.

Treats were hits with dog and cats.

You make getting dog food a breeze

Online order was simple. Delivery was on time. My only comment is that you not use plastic bubble for cushioning and instead biodegradable packing.

Nice people and great service.

I ordered a prescription diet for my dog…I thought I was ordering hills metabolic lamb and rice diet as my dog is allergic to chicken. The lamb and rice has been difficult to find and online it said Petco and PetFlow had it available. I received an email from PetFlow indicating the order was on its way but noticed it was the chicken formula. I called customer service right away and they were both courteous and helpful..saying they would stop the order and refund my monies once the product was returned. I was so grateful they could do this. Turns out they did not have the lamb and rice formula on hand but will notify me once it becomes available again.