PetflowReviews of petflow.com

The treats arrived crushed by the dog food it was packaged with. It was little more than an exploded bag of crumbs. Very disappointed.

They are aware.

Your website is misleading as I was lead to believe I would be receiving a $10.00 off coupon for my initial order. I had to make several attempts for the order to process and when it finally did (after processing my credit card info), there was no coupon discount. It was on a Sunday when you have no customer support, and after sending two different emails to ensure the order was cancelled, the order was processed anyway. I finally talked with somone and nothing was offered to try to satisfy my bad experience. I will never do business with PETFLOW again.

I placed an order with Draper's and paid for extra postage to receive it in time for Christmas, a gift for my mother-in-law...Not only did it not come in time for the holiday it was the wrong order in the box. I have not yet received an acknowledgement of the return or a credit for my $200 payment. I will never order from this company again and am sharing this incident with my friends and clients.

I ordestired and yet you questioned my order, I still do not understand why

Will go back to ordering from Amazon. Did not get satisfactory answer from a complaint.

I just placed my first order (and last) with Pet Flow! The product I received was acceptable but they ignored the date I had set on line for packing and delivery. When I noticed on my bank statement that they had immediately submitted a deduction to my account I called to correct the error and told them the reason I requested the order be sent at a later date was because the funds would not be available until that time! I was told they would credit my account and submit a new order for the date I requested! Well they never did and I had to pay an overdrawn charge on my account!!! If I can't trust you to be honest in your financial procedures that how can I trust the quality of the products you sell!?!

Received the lights and opened and it seemed to be just what I wanted. Put them on my dog and within 1 minute it fell apart. Put it back together and put it on her again and it fell apart again. How can I use it like that?