Janelle
Pretty much satisified with purchases.
I was a bit disappointed in the light up bone for the collar. I put it on my dogs collar and it was off within 2 days. Otherwise, everything I purchased was as described.

Petflow was founded in 2010 with one thing in mind: to make it easier for pet parents everywhere to get the highest quality foods around at great prices. We carry nearly 150 brands of the finest dog and cat food, treats and more, and ship them directly to your doorstep on a convenient Auto-Ship delivery schedule.Based in Pennsylvania with teams and facilities on both coasts, our talented staff are dedicated to providing our customers with the best service possible. Life is full of challenges, but we think that keeping your pantry stocked with pet food shouldn't be one of them! Keeping pets all across the country happy and healthy is our core mission.
Petflow (petflow.com) has 57,206 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Showing 5,166 reviews with 4 stars · Clear filters
Janelle
I was a bit disappointed in the light up bone for the collar. I put it on my dogs collar and it was off within 2 days. Otherwise, everything I purchased was as described.
LB R.
Pet flow has some great deals on dog treats and I have purchased through them but the wording for their promotions is troubling. I recently received one that offered 20% off and free shipping. Wow, I thought, that's great! Well, the 20% off required a $17 purchase - no problem but when I had over $20 in my cart and tried to check out I found out that the free shipping part of the deal required a $49 purchase. I understand they are not in business to give stuff away - but I wish they would be more straightforward with their specials, I always come away feeling slightly 'tricked' by the small print. I would appreciate a straightforward discount or none at all and just consistently low prices.
Maggie B.
I ordered my companion's food on Friday and it arrived Monday! The only thing I wish is that the prices were a little lower.
Cecilia A.
I have placed a few different orders, for rugs, etc and I like what I received. The special dog food I need is less expensive. I am quite happy with Pet Flow.
Renee
Easy to order. Reasonably good quality for the price. I'd order from them again.
Elyse R.
I liked everything I ordered from Petflow. The toy I bought Logan only lasted 5 minutes, unfortunately. Once I figure out the rate at which we go through food, I will consider ordering through them for that too.
Diane H.
I was using your web site every 2 weeks. Then my rders were coming slower and slower. So I ordered from Chewy.com to see if it's any faster. I got the same free shipping but it only took 2 days to get my order. The last tiem I ordered from you I ordered on a Thursday or Friday and rec'd my order on Wed. I ordered from Chewy on a monday and got my food on Wednesday. I'm sorry to say Chewy.com has the same prices with faster service.
KF G.
I have decided to try PetFlow again. The experience has improved some. The boxes arrive barely in tact but the products are not damaged like they used to be. A little extra tape should solve the problem. How long it takes to actually ship the food is inconsistent. It can be a day and it can be more than a week. That makes it hard to plan and I end up going to the store for food when it doesn't arrive for a couple of weeks after ordering.