PetflowReviews of petflow.com

I do lots of online shaopping . Trust me, their offer coupons have lots of fine print...after you fill your cart.

The cheap dog chews were so tiny they were not even worth the price of shipping. Even on sale.

Petflow used FedX to deliver my order -a 15.5 lb bag of dog food and a box of milk bones. FedX sat the order on the ground next to the mailbox (along side a fairly busy highway). Needless to say, all the local dogs, raccoons, squirrels, etc. feasted. I believe FedX should have left a notice to make other arrangements for delivery, or at least called.

My Boston Terrier has always loved Bully Sticks but they are so pricey that she doesn't get them too often, so when I say them for 99 cents each I thought I had struck the mother load!!! When they arrived, the chemical smell of the wrapping nearly knocked me off my feet. I took the smelly cellophane off one Bully Stick (which smelled like the wrapping) and offered it to my dog, Bella. She looked at me as if to say uh uh I'm not eating that!! Even after a week of being air out, the Bully Stick is still unappealing to my dog ........ my mother load has turned into a sour lesson learned. "you get what you pay for"

i orderd my pet food on august 28th and received it sept 5th ... i will never buy there again ever

I initially loved Petflow...my orders arrived quickly and the prices were competitive. However, recently I placed a $200+ order which, when it arrived, was incorrect. I am a very reasonable person and I realize mistakes happen so I was not initially bothered by the mistake. I became very upset however, when it took over a week to have the issue resolved. Since the wrong delivery arrived on a Saturday, I had to wait until Monday to speak with anyone is Customer Service. I did finally speak to someone on Monday and they apologized and said the order would be corrected and sent out the next day. When I had not received my revised order by Thursday, I contacted Petflow again and was told my order was ready to be shipped and I would receive it within 48 hours. Two days turned into 4 and I finally received the order by the following Tuesday. I emailed Petflow to let them know that I would never be using their services again. When you make a mistake, admit it...don't push the responsibility off on someone else. We are all human and make mistakes and I can forgive that...I can't forgive someone for lying.

I purchased several items from this company. One of them was a " Savory Prime Butcher Bone " (ham bone). My dog gobbled up the entire thing in minutes...a bone, meant to be chewed on for a while. It crumbled and shared into really sharp pieces. We are so lucky that our two year old boxer mix only got violently ill, vomiting and pooping that night all over our house. Thank God no damage inside as far as perforated organs. After looking on line I read you should never give a dog a ham bone because of how hurt dogs can become. I called the company and asked them why they would sell an item that could hurt a dog...they referred me the co that is the maker of the bone. They wouldn't even give me my $ back (2.99) for the bone. They did, however, give a postage paid label for the rest of the order that I wanted to return. I would think they would have no problem also paying me back a lousy 2.99 for the item that could have easily killed my dog. (Just to do good business). I notice they are still selling the item even after I explained how bad of a product it is for dogs. They even asked for my review!

I was very disappointed just want disappointed with the shipment I received in the mail and returned it via UPS and it was received by you on Friday September 6th I am still waiting for a cone phone call from you which I placed one week prior to that. Victoria McHatton 541 508-4558.please call as soon as possible. I would prefer a full refund including shipping as I was totally disappointed with the shipment not worth the money.I will not order again from your company.