henrys M.
Pet flow has great prices...!
Pet flow has room for improvement in areas of communication and packaging...otherwise a great service

Petflow was founded in 2010 with one thing in mind: to make it easier for pet parents everywhere to get the highest quality foods around at great prices. We carry nearly 150 brands of the finest dog and cat food, treats and more, and ship them directly to your doorstep on a convenient Auto-Ship delivery schedule.Based in Pennsylvania with teams and facilities on both coasts, our talented staff are dedicated to providing our customers with the best service possible. Life is full of challenges, but we think that keeping your pantry stocked with pet food shouldn't be one of them! Keeping pets all across the country happy and healthy is our core mission.
Petflow (petflow.com) has 57,206 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Showing 5,166 reviews with 4 stars · Clear filters
henrys M.
Pet flow has room for improvement in areas of communication and packaging...otherwise a great service
Carole
Purchase was handled as it should be, delivered on time...rate good.
Bob S.
There's nothing not to like. My only gripe is a lack of sampler quantities and shipping rates. We have two finicky cats. If you buy a case (or two cases to get free shipping) and your cat doesn't like it, well........
Customer
I really love the two purchases I've made through Petflow. The shipping is so quick and some of the deals are great! My only complaint is that I've had problems with coupon codes and credits when buying the items. But customer service has been great and helpful and fixes them as soon as they can. Overall, I think I'm going to use this service multiple times in the future!
Erica S.
Petflow has amazing deals as well as competitive prices on all items they carry. The shipping cost is also competitive. Ordered items are shipped fast! I order all the time from Petflow and I have had only a couple issues with items in my order as well as billing mistakes but customer service was extremely helpful. They fixed the issues immediately to my satisfaction. I will continue to buy from and recommend Petflow!
Joy G.
Shipment took forever, I truly forgot what I ordered. Prices were extremely good due to the 30% off. Customer service was very helpful when I finally called. Great site for pet food....MUST improve delivery time.
Janet
Purchased bag of dog food and some dog bones. It was delivered as promised and arrived ok. The only thing was that whoever delivered it dumped it on my front porch with all the seams on the box split open and items falling out. I send a complaint to the company but it was not acknowledgedl.
Ronnie
Great service