Madeline M.
In efficient process.
I had to respond to the same request for the vets information via 1 phone call and 3 emails

Petflow was founded in 2010 with one thing in mind: to make it easier for pet parents everywhere to get the highest quality foods around at great prices. We carry nearly 150 brands of the finest dog and cat food, treats and more, and ship them directly to your doorstep on a convenient Auto-Ship delivery schedule.Based in Pennsylvania with teams and facilities on both coasts, our talented staff are dedicated to providing our customers with the best service possible. Life is full of challenges, but we think that keeping your pantry stocked with pet food shouldn't be one of them! Keeping pets all across the country happy and healthy is our core mission.
Petflow (petflow.com) has 57,206 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Showing 3,061 reviews with 3 stars · Clear filters
Madeline M.
I had to respond to the same request for the vets information via 1 phone call and 3 emails
Leda C.
The toys were too small and not sturdy enough to be played with.
vern W.
the ONL;Y issue I have is the bags arrive with the vacuum seals broken and the food is not as fresh as when the seal is in tact.
Turra L. A.
I did not get an email on a recall for taste of the wild. That disappointed me to no end guys. I checked my junk/spam & inbox. I got nothing.
Mike K.
Ordered a box of Greenie's for my little maltese. Shipping took about 5 days and went FedEx to USPS. When I opened the carton the Greenie's box was with a Christmas overrap. Being that I purchased and received the item in June it did not make me happy to see that as I would believe the item was sitting on a shelf in a warehouse at least 6-8 months. at the rate I give the item to my dog the 96 count box will be done at the same time of the date on the bottom of the box.
Edith L.
I prefer Nutro canned dog food for my senior toy poodle. You don't offer a full inventory as compared to my store. I also received a substiture in one order. However, I like the convenience of ordering online and having the products delivered to my door. I also don't think you should charge tax as most online sites do not charge it.
Michael P.
I placed a large order for dog food and treats ... free shipping = YAY! Next I got 2 tracking #'s and when I clicked through found out that 1/2 my order was "great" - it came fed ex from a nearby state and arrived in 4 days from ordering. The other 1/2 "sucks" - it was sent USPS from clear across the country and after 1.5 weeks I am still waiting (says s/b delivered by tomorrow). How does that make sense? Send the father one faster (fed ex) and the closer one by slow USPS maybe ... but even that is kinda dumb. I like the site, prices and service folks so I'll try Petflow again but one more episode like this and it will be my last
ShaaroShreya
Living in rural Vermont (on a dirt road, no less), it's nice to have 24 cans of dog food and 35 lbs of dry food delivered to my door step. What I do not like is that I receive emails for special deals all the time and when you read it, the discounts are only for first-time buyers. Also, they raised the price on a product that I regularly get from Petflow without any notice or email. So mixed review.