PetflowReviews of petflow.com

Good product!!!!

Great products, Great price, Made in the USA, Fast Shipping, Amazing doorbuster sales, The prices just can't be beat. Try Petflow out I guarantee you will love it. The furbabies certainly do!

satisfied with items although one bag of dog food came ripped. and the treats were very small - I have small dogs and these were so small that they could choke - so i did n't use them i WOULD ORDER AGAIN FROM THEM

Deliveries are Fast. Products arrive in good condition. Have ordered from other services in the past, but always receive dented or broken containers. Not so far, with Petflow. But PLEASE! Can you split larger shipments. My poor delivery person is going to suffer a hernia, and the boxes are impossible to bring up the stairs to the front door. My husband and I have to open the large carton outside, and make several trips to bring all the product in. The whole poinst of our ordering on line, is to order in quantity, but the inconvenience of large boxes is an issue. I specifically spoke with customer service before our last shipment, but to no avail, we received one large, incredibly heavy box. Because of this, I'm rating only 4 stars.

We have had a subscription to get dog food every two weeks for a year or so now, and it has been very convenient not having to go to the store to pick those up. It is not always in stock on Petflow's site but we have still always gotten our delivery on time. The problems we have had are that the website is slightly difficult to navigate to make changes on your subscription (minor issue, but worth looking into since the business seems to revolve around the subscription plans), and the much worse problem, that our bags of dog food are often pierced or sliced by a box cutter when they arrive. Living in Southern California, this means by the time we are home from work to bring in our delivery box, it has a huge swarm of ants on and in the box. In fact about half the deliveries we get have at least one broken bag inside and get infested with ants on our porch. It is really a pain to get the ants out of the food. And of course the dogs don't want to eat ants (and we don't want them to either). If they could be more careful about maintaining the integrity of the food bags before delivery, it would be just about perfect!

This company has quality items and I would recommend purchasing from them. The items shipped quickly and I was able to take advantage of free shipping.

I am so glad to be able to get my huge dog food bags delivered to my front door and my dog, Bruno, has come to really look forward to any package that comes to the door because it just may be for him! I also like that I can modify my auto order to be postponed or modified before they send it out. Bruno was recently put on a diet after a visit to his Vet...I received the email notice that his order was about to be sent and was able to postpone it to a future date with very little effort. It's the easiest shopping experience ever!

PetFlow provides great product selection at good prices. On occasion when I've needed some assistance from a live person, I've been able to get my question answered by calling the 800 number and get a pleasant, helpful person on the other end of the line right away.