PetflowReviews of petflow.com

Coupon codes don't work. Customer service gives you a credit to keep your business. Then the "system" won't let you apply the credit. Customer service corrects the problem and sends an email with accurate information. Order processes completely incorrectly and drops the credit and coupon code, charging you full price AGAIN and AGAIN. Is it the system or the people working it? I have no idea. It's less troublesome to drive to the store and walk out with the bag.

my fault I guess cause I cant judge size....was not as large as it looked and very very thin

I was very disappointed upon opening my package from petflow.com. My 20 lb bag of cat food was busted wide open within the box and there was cat food in e v e r y t h i n g ! They also screwed up my order of bully sticks. Overall, very dissatisfied. I don't recommend at all. I can get better prices from other website and better service.

I tried to order from this crap of an on line pet food place. I found out that their local warehouse was out of the food I ordered and it would be a while before they got it. Let my pet starve over their lack of insight, never! Never will order anything from them! NEVER!

i waited for 7 days for my order. i had to go to petco and buy 6 cans of dog food

When the package was received the stench was horrible before I ever opened it. There was no way I would give my dog those bully sticks. They were molded and old and a big waste of money. I had to throw them away. I will never order from PetFlow again.

Stay away from this company. They'll lure you in to create a recurring order online, but to cancel the order, you have to CALL them. As far as I can tell, none of their competitors require you to call in order to cancel a recurring order.

Won't be back. Their customer service is awful.