PetflowReviews of petflow.com

Shipping is too long and items aren't shipped together

Some cans were damaged and dented. It would be good if the products are in good shape prior to shipping.

A year ago I would have given you five stars, but in the last two months, or maybe three, you have not been able to deliver the kind of pet food my dog eats (Honest Kitchen turkey or chicken), and the last time I ordered Stella's beef, you sent only a very small package. I haven't received any understandable reasons for these mistakes.

For the last three shipments, it ran into several issues. For various reasons, my shipments were delayed. I no longer can rely on the fact that my dog's food will be delivered in a timely manner. I am looking into over options

I cannot give a review as yet because my product has been back ordered for some time. I am a first time purchaser at Pet Flow and found the website to be easy to navigate. I browsed through the site and found so many good products ... products I will definitely use. My Husky is on a prescription diet and it was very easy to order and submit the prescription. I don't know how quick shipping will be nor customer service should I need it. I will review again when I receive the product I ordered.

Was told shipment would arrive in 3-4 days. Was told on fifth day being delivered between 10 am and 9 or 10 Pm. Didn’t arrive until 3 days later and no one worked over weekend to assist me. Good prices, bad info. Order well in advance of day needed.

No problem with company but will only ship with FEDEX and Fed-Ex lost my package. SO never received my order from PetFlow and what I ordered has been on backorder ever since.

was disappointed in how long it took my order to get here.