Russ
great serviceThe people on the phone are friendly…
The people on the phone are friendly and helpful.

Petflow was founded in 2010 with one thing in mind: to make it easier for pet parents everywhere to get the highest quality foods around at great prices. We carry nearly 150 brands of the finest dog and cat food, treats and more, and ship them directly to your doorstep on a convenient Auto-Ship delivery schedule.Based in Pennsylvania with teams and facilities on both coasts, our talented staff are dedicated to providing our customers with the best service possible. Life is full of challenges, but we think that keeping your pantry stocked with pet food shouldn't be one of them! Keeping pets all across the country happy and healthy is our core mission.
Petflow (petflow.com) has 57,206 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Showing 43,824 reviews with 5 stars · Clear filters
Russ
The people on the phone are friendly and helpful.
NOEL H.
What a great business to work with. When I made an error, and ordered the wrong food - customer service was happy to take it back and get me the right food. What a pleasure to work with such nice and helpful staff. A most unusual treat today!
Gene S.
My order was shipped in record time.
Maitri L.
Excellent product I've been buying from them for years, and fast service!
LEE B.
Order placed effortlessly on line. Excellent communication on order status and fast shipping!! Thank you!!
Happy dog M.
I texted customer support to change food for my dog and they did it quickly and we’re friendly and didn’t ask me a ton of questions about my account or try to sell me more - they just took care of it.
LORENA Z.
Just so happy you were able to provide the cat food. I was having problems locating it. Thanks again.
Stanley
Easy to navigate the webpage. . found the product fast . . quick check out . .