TraM
Great product and shipping was fast
Great product and shipping was fast. They communicated every step of the way. Will definitely order from them again.

Petflow was founded in 2010 with one thing in mind: to make it easier for pet parents everywhere to get the highest quality foods around at great prices. We carry nearly 150 brands of the finest dog and cat food, treats and more, and ship them directly to your doorstep on a convenient Auto-Ship delivery schedule.Based in Pennsylvania with teams and facilities on both coasts, our talented staff are dedicated to providing our customers with the best service possible. Life is full of challenges, but we think that keeping your pantry stocked with pet food shouldn't be one of them! Keeping pets all across the country happy and healthy is our core mission.
Petflow (petflow.com) has 57,206 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Showing 43,824 reviews with 5 stars · Clear filters
TraM
Great product and shipping was fast. They communicated every step of the way. Will definitely order from them again.
MIKE L.
The discount on my order the order itself and the delivery time are all 5 star ( maybe you should change the name from PetFlow to 5 star
HEATHER T.
Great product and shipping times! I'm so happy to have found this company!
Steven
Very knowledgeable and helpful assistance over the phone. Quality product. Prices can't be beat.
TOM W.
The item I needed was in stock, priced better than the competition, and arrived timely as needed.
Lynn
Recently I ordered over $200 in treats. They came in one large box, and half of the treats (raw, freeze dried) had turned to “dust” in their packages. It was likely due to rough handling during shipping. That had never happened before, and I’ve been ordering treats from PetFlow for years. I called Customer Service, and they shipped replacements the next day. I was so impressed! I can always count on PetFlow to deliver what I order, to give great value, and now I know they also believe in making right whatever may go wrong. Thanks!!
NELSON T.
I had a slight issue with a couple of the cans that were shipped and the customer service representative said they would issue a credit on my next order. Very professional and courteous service!
PHIL D.
Everything… I always need personal help with my orders, which usually include a prescription for my cat. The prescription I have, is a open one, that I usually have to send a picture of, and PetFlow seems the only online site that will talk to me personally in order to get this done (as opposed to taking the cat to the vet each time and having to pay $150 to $300)