PetflowReviews of petflow.com

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It was great to order food for my pets and not have to leave the house. And it cost just the same as me driving 45 minutes to the store.

We are very happy with the food and the cat loves it.The only complaint I have is four cans were badly dented that's 1/3 of the case.other than that we are very happy with the EVO FOOD.

PetFlow consistently has competitive prices, if not always the best, and the convenience of having it delivered right to my door (quickly!) can't be beat!

I have ordered from Petflow in the past and so has my wife and never had an issue. This past time we ordered 60 bully sticks for our dogs - the price was fantastic. However, after a few days we never received a shipping notification. I called customer service (who was very polite) and I was told that it was an oversight on your their end and that the product is stuck in the warehouse. We were not proactively informed of the delay and it was something that was very inconvenient for us. That said they were very nice and understanding. I will shop again as they do have great prices.

I received my first order timely and Hammer, the customer service rep was very informed. He helped me figure out what would work for what I needed and to top it off was friendly! My mother in law referred me but due to my use of the 20% off my first order instead of using the $10.00 refer a friend credit I had she does not receive the $10.00 off credit. That's feels wrong.

Good service. Not all items on sale as indicated on web page.

First time ordering dog food, it was a good deal for (2) 30 lb bags, 60 lbs total. Arrived on my doorstep with the shipping box folded flat with the 2 bags of dog food on top of it. On the box was written "Damaged Shipment" Small hole in one of the bags with tape on it. I didn't call to report it but thought I would post it here. It looks like to me the dog food was just placed in a box then shipped with no packing material.