Audio
Good customer service.
Though my referral coupon wouldn't apply online, a quick phone call took care of the problem. Quick service and great products.

Petflow was founded in 2010 with one thing in mind: to make it easier for pet parents everywhere to get the highest quality foods around at great prices. We carry nearly 150 brands of the finest dog and cat food, treats and more, and ship them directly to your doorstep on a convenient Auto-Ship delivery schedule.Based in Pennsylvania with teams and facilities on both coasts, our talented staff are dedicated to providing our customers with the best service possible. Life is full of challenges, but we think that keeping your pantry stocked with pet food shouldn't be one of them! Keeping pets all across the country happy and healthy is our core mission.
Petflow (petflow.com) has 57,206 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Showing 5,166 reviews with 4 stars · Clear filters
Audio
Though my referral coupon wouldn't apply online, a quick phone call took care of the problem. Quick service and great products.
Shanda
I love the auto ship. Ships right on time so, I always have food for my pets. Pet stores in my town don't carry my brand. Price is less expensive than other websites.
Maureen
My pups love getting boxes dropped off; they are crazy excited to see what's inside. I love that I don't have to travel across town to the ONE store that carries our brand of dog food and haul it home. Also, with free shipping the PetFlow price is the best!
Charles D.
The service is very good and the prices are about the same as Tractor Supply so therefore I may order again.
Barb B.
I ordered your product based on advice from friends in a Facebook Keeshond group. One of my dogs had loose stool, and after a few weeks on the new dogfood it is much better. The delivery was prompt and convenient and I will continue to use your service. Thank you. Keeshonden Mom
Sharon D.
Recently, they sent me the wrong thing and they credited my account on the spot and told me to donate the incorrect item. Not happy about the fact that I have to put in my pet and vet information every time I buy something because it's a prescription diet item that I buy every time. They store my other information, don't understand why they don't store that as well.
Kara
Loved the fact that when I use my Bank of America card I get cash back. Very easy to order and delivered promptly. The only con was they didn't have all the brands for food that my cats eat.
Dory K.
It seems as though sometimes when I order that the Free Shipping is applied to $39 & over, & other times it's free shipping at $49 & over? That gets confusing? But, the boxes you pack your litter in, are Much Better than Amazon's boxes! Yours manage to make it to my doorstep w/o damage! Every one of Amazon's comes smashed, or ripped open!! That's important to me!!