PetflowReviews of petflow.com

They usually deliver on time but my last 2 times were not good. I emailed asking to move up delivery by 1 week and they never answered and then last delivery was 1 week late.

This last time it's beenover 9 days and it is still not here. My dogs are out of food and have severe allergies. Problem will be resolved today. 12 days later.

How can I tell if this product is good until it is given to the dog recipient....give us another few months until the bag is opened....was purchased for his birthday present from grammie.

I was very pleased to find you could ship the Iams Premium Protection Dry Cat Food to me as I was not able to find these two varieties in pet stores. The order process was great; the delivery was great...BUT one of the items shipped was the wrong item. I have called Customer Support and they should be shipping the correct item. As requested, I am sending back the UPC code for credit from the incorrect item shipped. I'm hoping the replacement will arrive soon. If it does, then I will be happy to report a very good experience with PetFlow.

I'm pleased to have found pet flow. They are a vendor with very fast shipping. Food itself is a little pricey, but it arrives intact. I do not like the fact that they constantly try to get me to enroll in the automatic ship option. I don't want that. I prefer to order when I need more food, so stop asking me all the time. I will let THEM know if I want to change to that.

I was very impressed with the order and quality of items I bought, but I received a 2nd order and the first order is not half gone. I would rather let you know when I need another order. And the same items were sent and "Ella" did not like the peanut butter treats. Now I'm stuck. I did call and was told to cut the upc symbol off each package and when they receive them, I would be given a refund and to donate the food to a shelter. I will do that and if all goes as the gentlemen says, I will purchase again. Just don't want to be put on a reorder program. "Ella" loved the toy I bought her in the first order.

I ordered two items from PetFlow.com; one item arrived and was just fine (bully sticks). The other item (lighted collar) arrived broken. I called and was told a new one was on the way. I have not received the new collar yet, so stay tuned........

I ordered some treats for my furkids well then I ordered some more because the limit was higher, well it was taking forever to get my order so I sent an e-mail to find out where my order was. I found out that it was a limit of ONE per household...which was not on page where I placed my order, so one order cancelled and it took forever to finally receive my order.