PetflowReviews of petflow.com

the delivery is on time or close to the scheduled time.

Shipping was delayed for 6 straight days, whilst I was told repeatedly that the item would ship next day. Generally, I would give Petflow 5 stars, however this last experience was less than stellar. I want to be fair and mindful that warehouse working conditions are difficult and the pace of filling thousands of daily orders are not an easy task. The communication was poor however once the issue was resolved, the shipment was promptly delivered and I was given an account credit for the delay.

Easy to order, fast delivery

It would be nice to get some discounts for items that are less than $200.

Not as familiar with navigating your website thus found it confusing and confusing, perhaps as I use it more I’ll become better with it. Products are excellent, prices are excellent too.

Purchased toys for my red squirrel. He loves them. That r safe, and durable. Costumer service truly is customer service, helpful, polite, this company is a joy to deal with.

I love the products they carry, I love the communication. The only negative is that they are out of my items a lot, however I know that probably has more to do with the company who makes it than them.

Prices great, and selection/deals appealing! preparation and shipping could be quicker. Customer Service agent was snarky. Still choosing over Chewy -