PetflowReviews of petflow.com

I received the wrong size canned dog food. They could not help.

I have been trying to find a prescription food for my cat and was delighted when PetFlow’s website said they had it in stock. Unfortunately it turns out that it’s probably not in stock. The website should be updated appropriately. Responses to my emails were quick but were “canned” responses.

Although their losing me as a customer is out of their control I’m unable to give them a better review Perhaps if their leadership would utilize a more reliable carrier than Fedex they’d get my business back They do have excellent customer service and I like the fact they donate food to animal shelters, but I still had to go to a brick and mortar store because fedex is unreliable

You keep on accepting my order and then you later say it is out of stock. Why not refuse to accept the order that you do not have in stock.

I buy crickets very often. I got 50, and 15 were dead, usually always there are some dead but this time the number was higher, not good!

Well considering i only got part of my order and nobody knew where the rest of it went and they had to reissue it. As well as it being prescription food... AND first time ordering with company.. Id say.. It didn't go well.

Petflow shipments are ALWAYS late. will not be ordering from Petflow anymore.

Great product Fail on FedEx ground delivery Driver didn’t delivery on first attempt drove past my house… need to address this