C H.
Would use again!!
One toy was missing out of five dog toys I ordered, but I called and they sent the other toy super fast. Nice as can be on the phone.. Definitely will use again!

Petflow was founded in 2010 with one thing in mind: to make it easier for pet parents everywhere to get the highest quality foods around at great prices. We carry nearly 150 brands of the finest dog and cat food, treats and more, and ship them directly to your doorstep on a convenient Auto-Ship delivery schedule.Based in Pennsylvania with teams and facilities on both coasts, our talented staff are dedicated to providing our customers with the best service possible. Life is full of challenges, but we think that keeping your pantry stocked with pet food shouldn't be one of them! Keeping pets all across the country happy and healthy is our core mission.
Petflow (petflow.com) has 57,206 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Showing 5,166 reviews with 4 stars · Clear filters
C H.
One toy was missing out of five dog toys I ordered, but I called and they sent the other toy super fast. Nice as can be on the phone.. Definitely will use again!
Kelly
They have a nice variety of pet products at discounted prices. I don't like that they only offer free shipping on purchases of $50 and above. However, I did receive free shipping with a promo code for less than $50. So I guess you have to be patient and wait for a promo code before you get the best deal.
Customer
Fast shipping, great communication
Dawn
I was really surprised at how fast i received my products and the prices on the food here is lower in cost than many other brick and mortar locations as well as online shops
Valerie
I am trying out a new, more natural food for my 6 year old cat. I didn't want to get a huge amount in case my sometimes picky eater didn't like it. I was able to order a small size bag as a "test". The first day I put some down, my cat walked up to the bowl and sniffed, then dove pretty much head first into the bowl!
Kerry T.
Pet Flow is an easy, cost-effective way to order prescription pet food. I have 2 older dogs that require different prescription pet food (one for liver function and one for kidney function), and Pet Flow carries both types of Royal Canin food that our household buys regularly. The pricing for the Royal Canin veteranary food is the same as or less than buying through my Vet's office, but doesn't require me driving to the Vet or lugging the 30 lb bags of food around the store and into my car. With the periodic sales / promotions, buying through Pet Flow can be 10 - 15% cheaper than what I pay at the Vet's office. The only drawback when ordering prescription food through Pet Flow is there can be delays if my Vet's office doesn't validate the prescription confirmation request right away, which requires me to contact my Vet and ask them to call or fax Pet Flow after I receive an email from Pet Flow that there is a delay - but this is a minor inconvenience compared to physically going to the vet.
Nancy B.
Still haven't tried the food but happy I got the second bag I paid for. Just wish I didn't have to ask for it. but Mistakes happen.
chris
Great experience. Shipment arrived before expected, and in good shape. Payment was easy. Had an issue with my credit card, customer service handled it over the phone. Great