PetflowReviews of petflow.com

I buy a lot of items from here and they wouldn't take unopened dog food back after my vet said my dog was allergic! I won't be buying here anymore!

Still waiting for my dogs prescription dog food. I received an email that stated my credit card did not go through but when I called I was told that petflow made the error and my card is indeed, fine. In the meantime I am running very low on this necessity. I don't know if I will use this company again. Thank goodness I did not wait until the last minute to order!

would like the boxes left to the side of the front door. My husband tripped over them.

I am very dissatisfied with Petflow.

My purchase was never delivered. The tracking notice indicates it was returned to PetFlow as undeliverable. I have not been contacted by PetFlow for clarification of shipping address or received a refund. Very disappointing. I don't know if there was a typo on the shipping address, but my order also had my phone number and email address and no one has contacted me.

Your not a friend . I contacted you time after time trying to get some results and all I got was, I cant. It was really an easy fix as I see it. If I'm spending 200 dollars for dog food and its a week later what would I have done? I would have overnighted that 200 dollars order and figured out what happened to that order you shipped via Fed Ex, your first mistake. Well, I can't see myself spending my money or time with a business that it's only response is, (I can't).

I had to call at least 9 times speaking to some of the same people more than once.. There was nothing but problems. Had to make 10 calls because I kept having problems with the internet. One person had to cancel the order so I can reenter the order, and so on and on and on. One person told me one thing, another person told me something else. There are a few people who don't have the correct answers (or just don't have a clue). I don't feel the staff is properly trained. When I received the product, the invoice has the original price that was charged to my credit card instead of the 12% discount price. I called again and was told they charged me the discount price. My invoice should have had the discount price that I was charged and paid, and not the price without the discount. I am receiving way too many emails.

I've been waiting for my order and never experienced such slow service. I have a new kitten and now I have to go out to Pet Smart to get all new kitten food, just because your company fell through on the sale. Forget you. Credit my account back. I will notify my credit card company that you took my payment, but never delivered the goods!