M. S.
Inconsistent
Petflow is unfortunately very inconsistent with their delivery. We recently received 2 orders within 3 days after not getting anything for approximately 6 weeks.

Petflow was founded in 2010 with one thing in mind: to make it easier for pet parents everywhere to get the highest quality foods around at great prices. We carry nearly 150 brands of the finest dog and cat food, treats and more, and ship them directly to your doorstep on a convenient Auto-Ship delivery schedule.Based in Pennsylvania with teams and facilities on both coasts, our talented staff are dedicated to providing our customers with the best service possible. Life is full of challenges, but we think that keeping your pantry stocked with pet food shouldn't be one of them! Keeping pets all across the country happy and healthy is our core mission.
Petflow (petflow.com) has 57,206 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Showing 3,061 reviews with 3 stars · Clear filters
M. S.
Petflow is unfortunately very inconsistent with their delivery. We recently received 2 orders within 3 days after not getting anything for approximately 6 weeks.
SANDRA B.
While I needed this product and was up on its delivery time, I'd like pre notification of sending. This allows me to plan about being home etc.
GINA A.
Your website needs to be better maintained. I ordered product listed as being in stock, and got a confirmation email. Then two days later ordercwas cancelled with no explanation. I called and the only reason you got 3 stars is customer support was so nice. However, the product, I was told had been out of stock for a while. So, you wasted a week of my time
LINDA R.
My order was cancelled and I did not know it no email, nothing, I had to log into my account to find out. I have re-ordered and hopefully product will be sent.
JORGE G.
La comida que compre no era la que aparecia en la foto, TENIA DIFERENTE COLOR y me deje llevar por eso
A.H.(Chico)Tose
i originally ordered a 24 can case of c/d chicken stew and a 24 can case of c/d tuna stew and was told that they were both in stock. about a week later i got the case of chicken stew but but still am waiting for the case of tuna stew. i just called a little while ago to see why the case ot tuna stew hasen't shipped yet and was told that it was out of stock. number one,why was i told that it was in stock when i originally ordered it and now i'm told it's out of stock. did they ship my order to someone else. second, that's for giving me a heads up that it is,all of a sudden,out of stock. my cat really needs this food. it is the only thing she can eat.
Pauly
I ordered 2 cases of the hills cd wet can food. One stew and one fish. I only received the stew? My invoice shows that I was charged for both. But no explanation on why I didn’t get the full order!
Boston
I signed up for a notification if an item was in. Ever since then, I've been bombed with daily sales emails. Not cool. And my item hasn't been in stock for a month