ROIX
Reasonable prices & great communication
Reasonable prices. Very good communication and notification system. The only con is that some products are not always available and back ordered.

Petflow was founded in 2010 with one thing in mind: to make it easier for pet parents everywhere to get the highest quality foods around at great prices. We carry nearly 150 brands of the finest dog and cat food, treats and more, and ship them directly to your doorstep on a convenient Auto-Ship delivery schedule.Based in Pennsylvania with teams and facilities on both coasts, our talented staff are dedicated to providing our customers with the best service possible. Life is full of challenges, but we think that keeping your pantry stocked with pet food shouldn't be one of them! Keeping pets all across the country happy and healthy is our core mission.
Petflow (petflow.com) has 57,206 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Showing 5,166 reviews with 4 stars · Clear filters
ROIX
Reasonable prices. Very good communication and notification system. The only con is that some products are not always available and back ordered.
JUDY S.
The order was wrong. I called and the young lady that answered was very professional and efficient. She took care of the problem and I could hear the smile in her voice.
LORI L.
Everything ships quickly. Was disappointed that I couldn’t find the one medication through PetFlow.
ALBERT E.
Had the product I was looking for for my cat. Fast service
Helene
Actually I am writing to see if I can return an unopened bag of food. Winnie did not like it and is back on her original food.
MARK L.
Always fast shipments. I order two 30-pound bags of food at a time. The only concern is the packaging needs more tape on the box or they need to be shipped in two boxes. The last shipment the tape had broke and someone for the carrier must have re-taped it, there was clear package tape on top of the original tape. This is not the first time the tape has been broken, it has happened to previous shipments.
LKM
Love the prices and quick service. My only concern is I can’t seem to apply the auto ship discount
Mary A.
Lack of availability of the specific treats I was looking for was the only reason I did not leave a 5-star rating. Otherwise, prices, delivery time, & correctness of the order was great. Thanks. Luka & Remi are head-over-heels with their tasty treats!