PetflowReviews of petflow.com

Need to tape top and bottom end edges. Just the middle is not enough on large bags.

Price and prompt delivery

There was a bit of confusion with the customer service rep when I called regarding the prescription diet food for my dog. I had already sent the script to customer support but when I called to let them know it was there, she said I needed to send it to customer support. Better listening would help. But the product came quickly after they realized they had Vet approval.

I have used PetFlow for a few years. Every order has been filled accurately and timely. Communications regarding order status has been excellent. I would give a five star rating except for the minimum order size and shipping costs.

I Love the products! I feel the shipping takes a long time. Much longer than other companies I buy from.

Everything was so easy Placing the order shipment. Just delivery time was a bit slower than Chewy

The company delivered when promised, with the exact items ordered. My only complaint (and it's a little one) is that it was difficult to follow the order once it was in the system so that I could see where it stood.

Overall Petflow has good service and competitive pricing for the products they handle. The website could be much more user friendly - to adjust an order or make changes to a saved order can be very confusing.