PetflowReviews of petflow.com

Your selection of products seems very limited to me. I would like to see a bigger variety.

good prices, but delays in shipping without notice. customer service cancelled some items without asking

Actual shipping with the USPS would have been $1.75 for two ounces. I was charged $4.95 for shipping. If the company charged for the actual shipping cost it wouldn't have felt like I got ripped off.

My shopping experience was effortless, good company to do business with. However, when using the product, our pup will "cower" but then turn away and continue to bark. Perhaps, with more consistent use this may be an effective tool. However, I would be reluctant to pay for more "air in a can."

After contacting customer service by phone and email I received great assistance. However, when I placed my order over a week ago no one ever contacted me to say that it was on hold because there was no prescription. That is awful follow-up!

We like the selection, price, phone and email presence; however, we had a problem with supply the incorrect Vet information with our Rx - no response so we did not know the problem existed. Second incident we tried to order dry food on the wet food Rx and we did not know we needed a 2nd Rx - no response until we called days later - Each case we waited 48 hours for the stated shipping and had to call to uncover the problem. Everything other than these two events are A+++

Their offer wasn't as attractive as what they offered on their website to new customers. If you're going to advertise a discount and ask new customers to and donate to shelters in an area hit with a tragedy , you really need to make the deal better than what's on your website. It looked a little shady to me.

The dog food arrived in fine shape but the box was just about falling apart. The tape didn't hold the box together. Not sure if it was bad tape or the person taping the box was a little stingy on taping.