Customer
Quick/Reliable Shipping
I've ordered several times and it always arrives quickly and accurately!

Petflow was founded in 2010 with one thing in mind: to make it easier for pet parents everywhere to get the highest quality foods around at great prices. We carry nearly 150 brands of the finest dog and cat food, treats and more, and ship them directly to your doorstep on a convenient Auto-Ship delivery schedule.Based in Pennsylvania with teams and facilities on both coasts, our talented staff are dedicated to providing our customers with the best service possible. Life is full of challenges, but we think that keeping your pantry stocked with pet food shouldn't be one of them! Keeping pets all across the country happy and healthy is our core mission.
Petflow (petflow.com) has 57,206 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Showing 5,166 reviews with 4 stars · Clear filters
Customer
I've ordered several times and it always arrives quickly and accurately!
Brenda O.
No problems at all, and I appreciated the quick reception of my order.
Lori C.
Pet flow made ordering Heartgard easy! They notified my vet and - snap- just like that- my order was being processed. My pugs are not the best candidates for chewing their Heartgard, so when I saw Pet flow offered it in tablet form, it was a no- brainer. Although it took 10 days to receive, I will be a return customer!
janet Y.
Happt with my purchase. But a bit tired of getting a lot of repeat merchandise. Even on an order I placed individual from my monthly box I asked for this one toy 2x in hopes to get to different ones by the brand as you can choose the mouse or butterfly. I so wanted the butterfly... I get two mice anyway :(... my cat really liked the butterfly from the box. Now I have two mice he has no interestt in.
Vicki L.
PetFlow is a good online pet supply company. I've ordered several times and they always have reasonable prices and quick delivery. The only reason I didn't give 5 stars was due to the selection of products; if they had more, I could do all my shopping in one place.
YT
Petflow is a great merchant. Fast and trustworthy service! Only negative is their lag in informing their customer when a prescription order is all in order and inform their customer accordingly. I had to call the Vet Source to confirm the prescription was validated and never heard back from Petflow about the order. Otherwise, excellent service
Sara H.
I like the prompt response from PetFlow.com but sometimes the packaging is flimsy and the products arrive in disheval shape. Also, sometimes the cans appear to be dirty and dented. Not sure if these are "seconds". The prices are ok; about the same as I find at dog boutiques which aren't cheap (but the cans at the dog boutiques aren't dirty and seem to be first quality).
Anna
Petflow prices are great, the service is reliable. I dont care for the policy of having to speak to a rep to cancel scheduled orders. It is a hassle to have to call to cancle services.