PetflowReviews of petflow.com

The products and services are fine. But I get flooded with emails from Petflow. After I have just purchased a huge supply of chews and food, do they think I need to place another order right away? I have a small dog! He doesn't eat that much. And then they put time limits on the next "deal" I can get on food. Like I said, we haven't even opened the bag we just got. How can I even take advantage of any of their special offers if they are offered for only a limited time? It's a good company I think and they are helpful on the phone. But they need to stop with all these emails. It's so annoying, I am ready to unsubscribe and then I will miss something...but I'm missing it now since I no longer open or read anything they send me,

great prices but some of the treats were really small

I placed my order and waited for further notice. Didn't receive any notification on my order so checked online. I then noticed my order was on back order. I waited another 4 days and finally received an email saying my order had been shipped. I checked online to see when it would arrive and noticed my order was shipping with one less item. They never notified me to tell me this. I had to find out on my own. I would've like some notice. Disappointment.

Well i placed this order on sept 6 and it took12 days to get here,recieved it on the 18th,i thought i ordered beagle air freshners i got pug ones instead,no info on returning anything.Cindy

I have requested but it hasn't happened yet--not so many emails. 2 a month would be plenty. 2 or 3 a week (or more) has contributed to 2000 unread emails on my computer. I can never catch up. I am overwhelmed! Please stop!!!!!!!!!!

This was my first experience ordering pet food from Pet Flow. It took longer to get it. Once received, my dog would not touch it....same food...nothing different. She would smell it and walk away. This went on Saturday - Monday. I called customer service. They were not helpful at all. There is apparently something wrong with the food. I needed food ASAP. no offer to send more immediately. No offer of refund. Just told me to call dog food company. I called them. They told me to call Pet Flow and they will refund. That didn't happen. So, I had to go buy more food. I'm very unhappy with the service.

Received my first order and the box was open. It looked like they did not pack it well. Luckily the bag was not broken. I called PetFlow and was told that they usually pack dog food bags better and that this was an oversight. Will have to wait until next month to see. I'm hopeful that this works out for the convenience. Plus I save a little money.

For the most part everything went smoothly but I received three identical items.