PetflowReviews of petflow.com

Please be aware of this company! I canceled by Auto-ship a year ago, but have been getting charged without any email communication from the company about the continued shipments. I called today to try and get refunded as the shipments have been going to an address that I no longer live at - again no communication whatsoever from PetFlow. They told me I had to take it up with my bank because they were unable to reimburse me. This feels very scammy and now I am out hundreds of dollars. Highly suggest looking elsewhere for your pet food!

Not sure if falls on the company or the food manufacturer but bought the diamond naturals adult and diamond natural can food and it has made my 2 dogs sick twice now. Throwing it all away today.

I have a dog that's diabetic it took them 12 days To deliver my Dog food. They knew I was almost out of food but still did not put a rush on it so disappointed.

The worst customer service I have ever experienced

You continue to take orders for products that are not in stock. Your site always says it is in stock. Terrible.

The dog food I procured has not been delivered. I don’t believe it is in stock, but pet flow let me add it and feel like I purchased. I have been waiting, but it doesn’t seem like I am going to get it. I had to purchase from another supplier while I wait.

3 weeks and my script still hasn't left the building.... If you need MEDICATIONS delivered faster than a month I highly suggest going elsewhere.... They just apologize and apologize but don't actually do anything

Petflow canceled my order and will not ship my item to a different address. Purchasing product to send to a friend and they stated that I was a reseller. I don't resell items. So Petflow accused of reselling and my order was canceled. Called Petflow and someone was to supposed to follow up with me and that never happened. Just buy from Chewy. Much better company and customer service.