PetflowReviews of petflow.com

The only issue with my order was the box was open when it came, but everything was there. Maybe tape them a little better. Other than that, no issues.

The delivery is great & you receive your pets items quickly. The auto ship feature is convenient.

I received my order quickly, I love being able to order my dog food online and have it delivered quickly. I like the auto ship option too. The only negative experience I had with my last order was that some of the items that were spouse to be in my order ran out after I place my order so I didn't receive those items. But otherwise, I like shopping with PetFlow.

My boxer has allergies, and does better on a limited ingredient diet. I just started auto-ship, ask me what I think 6 months from now.

I recently referred someone who purchased the food and should have received a $10 credit but it still has not come. Got a call last month that this takes a few weeks but it's been a while now.

As a customer, I am very satisfied. My orders have been filled properly and delivered in reasonable time, if not faster than I expected. The do good work in that area. As an email correspondent, I am annoyed with their marketing system. They started sending me an email almost every day, actually beginning some hours before my order was shipped. The frequency was far in excess of what would have been useful--for them--and the contents only very rarely applied to our situation. Unhappily, the "unsubscribe" link doesn't go anywhere. That is probably in violation of the CAN-SPAM act and could get them a nasty note or worse from the FTC.

Products were fine but had problems with FedEx. My package made it to my state within 3 days but then for some reason got shipped to another state. Took another 7 days to get my package. When I got the package, it was beaten up, re-taped, and a bully stick was missing from the package.

Ordering was easy enough and there is an adequate selection but in the end I can buy for the same price from my local pet store.