Susan M.
LOVE the products, but not the process
I order Eagle Pack both wet and dry dog foods. I absolutely love the products and the ease created to just walk out my door and the food is there. And the price is reasonable for the service provided. However, I do not recommend automatic shipping. It turned out that one of my dry dog food choices under the Eagle Brand did not agree with one of my dog's digestive tract. It took me three different phone calls and 3 deliveries of products I didn't want and couldn't use before PetFlow.com correctly stopped my automatic shipping. I couldn't use the food and it was too costly to ship back so I donated it to the local dog shelter. But I was so annoyed I almost never returned to the site. But I came back but will never use automated shipping and don't recommend you do it either. It is very inconvenient to have to keep going back to the site when getting low, but it was too costly of a mistake (to me, PetFlow.com made out great) to make again.



