CustomerJF
Always on time
Good customer service

Petflow was founded in 2010 with one thing in mind: to make it easier for pet parents everywhere to get the highest quality foods around at great prices. We carry nearly 150 brands of the finest dog and cat food, treats and more, and ship them directly to your doorstep on a convenient Auto-Ship delivery schedule.Based in Pennsylvania with teams and facilities on both coasts, our talented staff are dedicated to providing our customers with the best service possible. Life is full of challenges, but we think that keeping your pantry stocked with pet food shouldn't be one of them! Keeping pets all across the country happy and healthy is our core mission.
Petflow (petflow.com) has 57,206 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Showing 5,166 reviews with 4 stars · Clear filters
CustomerJF
Good customer service
Regina
My cat took one sniff of the food and loved it. Contents were fresh. Prompt service.
Customer
I would give 5 stars, but on my most recent purchase I was shorted an item. I have ordered from them several times and have had no issues until this most recent shipment. I will continue to order from them.
Bev
Company complied with the order as expected. Product received was as described and the price was better than a store purchase.
Sheena, Hercules & M.
I ORDERED THE TASTE OF THE WILD!! ARRIVED ON TIME AND CUSTOEMR SERVICE WAS GREAT. WILL REFER AND CONTINUE TO HAVE MY AUTO SHIPS THROUGH THEM.
Deb
Finally a sale that included the Royal Canin product (low fat, canned) that my dog must have but it was frustrating that I had to call to get a tracking number. After the order was placed I got no follow up on the shipping until I called. It also took a while to receive the product.
SidBo
I am impressed with many great products and service. Website was easy to use and shipment came fast. I only found one problem and that was with coupon found in my local paper. It was not dated but also not good for a few days. I just kept trying and waiting for the count down to order. Both my husband and I looked for a date printed, could not be found. I have to rate this site only a 4 out of 5 for that reason.
Terry
Great prices....quick shipping