PetflowReviews of petflow.com

I received an e-mail for 15% off. It was until you get to the very bottom of the e-mail in teeny tiny writing that states the discount does not apply to Dog Food. Shame on you Petflow!! Kathy Marshall

They never deliver my food on time. I tried to cancel my account and they said I had to call in order to do so. I called and waited on hold for 15 minutes only for it say to leave a message. I am being extorted for CAT FOOD.

Once you order your are gonna get a s... tons of emails, not just your receipt, just marketing and useless promotions. The shipping is terrible slow takes up to a week!!!

My order shipped on 8/2 and expected delivery is 8/17! It's been "on the way" via FedEx for at least a week and the only info I can get from the website tracking is expected delivery date-nothing else. Next time I need this product, I hope to find it elsewhere. The shipping time is unacceptable

Ordered two weeks ago. Still hasn't arrived. Won't be ordering again.

I've never received my packages despite FedEx saying it was delivered.

I have not been treated badly. What is unfortunate is that the product I needed was confirmed and said it would be shipped. I later get an apology that it is actually not in stock. We are talking about dog food I need and will now have to scramble so my pet is not without her prescription kibble. I cancel the order but continue to get emails stating they will confirm when my backordered item will be shipped. I finally reach someone who confirms my order has been canceled and the order is closed.

I never received anything from this company. I ordered, and they said they would check with my vet, and not another word. The only reason I ordered is because they were supposed to have a Hills product that another supplier said was out of stock. They should let me know if they can't fill my order.