PetflowReviews of petflow.com

Zip closure on bag was broken when I received it...

I was told my dogs food shipped, then I was notified it wasn't at the warehouse and was being shipped from another warehouse....several days later I was told I was receiving a credit for the error. I explained the credit didn't help me, as my dogs were out of food and I needed to get them some, my card should be credited. "No can do, sorry". I reached out on Facebook and finally got someone at Petflow who said they were crediting my card $10. I have 3 dogs that eat 2 different kinds of food. I ordered from Pet Flow because you carry everything and I thought it would be easier to get everything at one place...not so.

Not at all pleased with the toy I ordered! Was not as advertised- did not grunt but squeezed. It did not appear to be the right size either. I was told I could send it back but had to pay shipping. The remainder would be a credit. I have purchased a great deal over many years but am not sure that will occur after this experience. I certainly expected better. The dog will not play with the toy as she only likes the ones that grunts. She is older and has health issues- could have been her last Christmas and what a disappointment. Luckily- I was able to get the toys she liked st Foster and smith-pro ably my go to place at this time.

I have over 2,000 (yes, two THOUSAND) spam emails in my inbox from Petflow, even after unsubscribing.

No problems with the pet food i ordered but Petflow sends too many emails! I have unsubscribed 4 times and keep getting emails! As i said the purchase was an efficient experience why make me an unhappy customer by filling my email with junk?!

you keep trying to ship orders I don't need. Please remove all my orders exCept the on I hAVE ACTIVE

There is no option to cancel the autoship online and petflow requires you to call them to cancel any autoships.

Ordered dog food and was told it was once price and got the charge which was 50.00 higher.