PetflowReviews of petflow.com

It takes too long to get an order. I can order from Chewy and get it in 2 days or Ebay in 3 days. It takes you 7 days to deliver and my dog needs his medicine now, not a week later.

Petflow won't stop spamming me

Don’t do business with this company. They use every third party vendor imaginable and your mailbox will be full of junk and offers. It’s a shame because their people sound really nice on the phone and quality product is delivered as promised. Terrible IT department with questionable practices.

My dog had a reaction to the new type of food I bought. It was around 000. for a 25 lb. bag & they wouldn't refund my money. Another reason I mostly buy from Amazon. They obviously didn't care about my dog, just the money. My grocery store where I buy my food always takes Anything back if there's a problem, no questions asked.

Always very helpful. Orders filled and shipped promptly.

My dog had a reaction to the food & they refuse to refund my money. I will be filing a small claims.

Wasted 3-4 hours of my time before telling me they could not ship the order to a non-residential address. I travel full-time and they sat on my order for 5 days and did nothing. They did not call or email me. It just sat in my cart. I called them several times and each time they said they would call me back but they did not. I called customer support again and the guy on the phone was very rude and offered no help whatsoever. Overall a horrible experience.

Site is glitchy and my orders are constantly mess ya.