PetflowReviews of petflow.com

Delivery was left in driveway & was soaked from the rain. Should have been left on the covered porch as requested

I’ve placed an order and unfortunately they canceled my order and they told me that they were out of stock for the items I ordered. But the website showed them in stock . Very disappointed

I ordered Purina pro plan food on 1/13 it has said preparing to ship for 10 days now. I needed the prescription diet sooner and am not convinced this will ever progress past preparing to ship. I called to ask for a refund and was told no because it was in process. Called back and was told a supervisor would follow up. Have heard from no one.

First time ordering from Petflow. I spent time shopping and ordering. After placing my order, I received an email that Petflow was out of the product and would ship it when it came in. This was an Rx, and I had no idea when it would come in, so I had to call and cancel my order and shop for and purchase the product from another vendor site. Petflow was a waste of my time.

I placed my order 12 days ago and i have not received it and i have not received a notification that it was shipped

This is the most pathetic excuse of an IT support experience I have ever had. I cannot log into my account because I never receive the email to update my password. I have spoken to multiple people but no one can help me.

Nasty person to deal with in customer service when an fraudulent order was placed using my credit card.

What went wrong? Everything. Without the details…..disconnected, disjointed, one hand not knowing the other,… Being nice is just not enough.i never know who I was dealing with. Amateurs