Karen
My kitten got diarrhea after eating the…
My kitten got diarrhea after eating the Orijen six fish.

Petflow was founded in 2010 with one thing in mind: to make it easier for pet parents everywhere to get the highest quality foods around at great prices. We carry nearly 150 brands of the finest dog and cat food, treats and more, and ship them directly to your doorstep on a convenient Auto-Ship delivery schedule.Based in Pennsylvania with teams and facilities on both coasts, our talented staff are dedicated to providing our customers with the best service possible. Life is full of challenges, but we think that keeping your pantry stocked with pet food shouldn't be one of them! Keeping pets all across the country happy and healthy is our core mission.
Petflow (petflow.com) has 57,206 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Showing 3,198 reviews with 1 star · Clear filters
Karen
My kitten got diarrhea after eating the Orijen six fish.
B. A.
I get email combination from Petflow. Then Norton protection email. Then Salesforce email. Then these stupid surveys from TrustPilot. ^^^ EACH purchase I make. This is new on your end and STUPID. Fix it.
MICHAEL F.
Despite multiple opt out attempts and unsubscibes, this site continues to spam my inbox. Trust at your own discretion.
ELLEN
I am done with Petflow. They have used my credit card without my permission. My items used to arrive opened or damaged. If you want to talk to upper management they don't call you back. Supervisors have no idea of what representatives are doing and they have no idea of what the warehouse is doing or rather not doing. Just all around terrible company with a bunch of morons working there.
Mr S.
Unable to use promotional offers for adults living in the same household (roommates, family).
KATIE F.
The shopping experience itself was just fine, but after daily emails since then, I have unsubscribed; yet, I STILL have the daily emails junking up my inbox! I will not buy from PetFlow again because of this!
KAMILA
Don’t waste your time. You won’t get the dog food here. They will cancel your order anyway.
Gregory M.
Tried cancelling my auto-ship subscription a year ago but PetFlow doesn't let you cancel without calling to speak with someone. Called the number they gave me and nobody answered so I left a message asking them to please cancel my subscription. All I could do was space the shipments out as far as possible since I could not get in touch with anyone to cancel... Very displeased