PetflowReviews of petflow.com

Competitive pricing, better with discounts, responsive shipping and delivery.

Best pricing, but FedEx makes them look bad. Product picked up from their distribution center per petflow customer service on same day as order, but didn't make promised delivery. Carrier didn't update tracking info to show any stage beyond label creation on promised day of delivery. Then showed through pickup, transit, and on truck all at once after rescheduling delivery for day after. FedEx manipulates it's tracking info when drivers don't complete their deliveries on time. UPS is more reliable and tracking more accurate. Time to switch carriers.

In general a great place to buy pet food and supplies. My only caveat is each time I buy origen products they never seem to be in stock in the las Vegas Warehouse and have to be shipped from the East Coast which takes way longer.

Great prices and easy shopping but this company is relentless with emails.

anytime you need something they will be right there to help....

My 4 yr old Siamese Linx Point needs to be on this food always to try to avoid any more 'kitty stones' aka crystals in his urine. Just got back from the vet hospital & $3000 later, he's home & happy.

Everything went as expected thru the ordering process. Then when the delivered product came it was another issue. After, the door bell rang I looked out the front window and saw the FEDX Truck pulling away. A couple of hours later I went to the front door with a cart because the large box is heavy and I keep the dogs food in the garage. The box was completely opened both top and bottom and one end. The only thing holding the box somewhat together was one end had not ripped open. As I tried to lift the box there was about a pound of food under the box on the door stoop. As I tried to salvage and keep as much in the bag as possible I lost another pound or so that I had to sweep up and dispose of. When I inspected the bag there was about a 3 inch hole in the side. Because I needed the food for my dog I took no further action and salvaged what I could. Thinking the FEDX guy dropped the bag and not seeing that the bag was damaged continued on. The next day I pushed my lawn mower down the driveway and found a trail of food all the way to the street and a couple of handfuls where the back of the truck was parked on the street.

I did the chew of the month for over a year. I really loved the products my dogs got each month. However the last 4 months I have not been to happy with what I received. I have Great Pyrenees and I would said only about 1/4 of what they sent I was able to use.