PetflowReviews of petflow.com

Please cancel my auto-shipment, my dog won't eat the food and I have three kinds from you... Waste of my social security money... cancell please

I have no problem with the customer service I received. I do have a problem with the products. The stuffed animal was way too small. By going from the picture and description I was expecting a medium size toy. What I received is not even big enough for a baby chihuahua. I will never be buying toys from pet flow again. I make minimum wage and can not throw away $10. I will stick to buying them in stores where I can see what I am getting. By the way the toy was a raccoon. As far as the Hungry Dog treats go, again I was sadly disappointed. I bought 2 bags. And in each bag I only received a "variety" of 2 different kinds of treats. I could see that in one bag there might have been a mistake but in both? I have been buying these for about 4 or 5 years and never have I received only 2 different kinds in a bag. Normally I would get 5 or 6 different kinds. I do not believe that Petflow is responsible, but Merrick the maker, but Petflow should still be held somewhat accountable as they should inspect for quality. If the place I used to buy these from did not go out of business I would continue to buy from there as they only charged $9.99 a bag and no shipping. I am still up in the air as to whether I will continue to purchase. If I only wanted one or 2 kinds treats I would have just bought those in bulk. I expected a variety and did not get it.

I am cancelling my PetFlow acct today. I started using PetFlow because I live in a rural area and the nearest place to buy Blue Buffalo is an hour away. However, shipping is not timely. This is the second time I have had to go buy petfood because my order has not been received. I was charged for my July 9th shipment, it is now July 17 and I still haven't received my order.

I can't believe that our second order from Petflow.com arrived with tears in the food bag. The first time i called and they replaced the cat food which I thought was wonderful. This time two of the bags were broken and I just felt it wasn't worth using the service again. I am disappointed as it was very nice not having to buy dog food, cat food and treats and litter but too frustrating for me.

I really like the shirt I received,but I ordered,and paid for two shirts.

The shipping and all was wonderful and on time and whatnot however the item that I bought (a LED light for my dog's collar) does not work. It can turn on constantly or switch to flashing but the second it gets jarred at all, even just my dog jumping off the bed or simply walking down the hall, will turn the light off. It is horrible horrible horrible quality.

ordered on July 2 and have not received my order to date!!

I had ordered a T-shirt based on statement that it would ship right away. This was to be a surprise for my husband, and arrive while he was out of town for 8 days. It has been 10 days and all the tracking states is "initiated." Would have shipped to another address had I known. Very disappointed with this service, hope the T-shirt is better!